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The objective of this activity is the analysis of the needs of all concerned stakeholders and corresponding design of the mechanism aiming to include features that will provide an in depth and within the specific settings of SEE areas understanding of the current situation, problems, needs and requests of citizens and businesses in order to develop, test, and assess a transnational mechanism for citizens and businesses of SEE areas and to report on their quality of experience regarding broadband infrastructures and services (speeds / needs / expectations, etc), as an information basis to support decisions and strategies planning.
The primary goal of this survey is to analyze the variety of digital public services put on offer in the selected regions of South East Europe. The survey aims to measure the relationship between institutions providing digital public services on the one hand and citizens and business on the other. The first part of the report describes the various public institutions in the regions primary and secondary. The second part of the report introduces the various digital public services that are offered in the abovementioned institutions, as well as others that are relevant for the regions. Later on, the report provides data on the percentages of people using e-government services.
The present deliverable is part of the activities included in work package 6 of (WP6) the SIVA Project. WP6 is comprised of 4 activities aiming to address the challenge of formulating plans and strategies to achieve the set targets related to broadband development with regards to issues such as competition between providers, prices of services and the roll-out of high-speed internet. Furthermore, WP6 places emphasis on measures, including legal provisions, that need to be taken to facilitate broadband investments; this includes Structural and Rural Development Funds and how they should be better utilized for investment in ICT infrastructures and services. Finally, WP6 deals with the issues of sustainability and capitalization, aiming to ensure long lasting effects for the entire program area.
This report constitutes the output of activity A331: “The impact and effectiveness of virtual accessibility public infrastructures and services in selected SEE areas on competitiveness, employment and growth”. The task is part of the project entitled “South East Europe improved virtual accessibility through joint initiatives” (SIVA) which aims to contribute to the improvement of the accessibility of SEE territories through broadband services, as substitute for and supplementing physical accessibility and thus to the narrowing the digital gap in South East Europe.
The primary goal of this survey was to map and catalogue the existing telecommunication networks, passive infrastructures and operators of broadband networks in South East Europe. The survey aimed to make a comparative analysis per country and identify possible obstacles that prevent their wide spread.